Privacy Policy

Version 1.1 | Last updated: January 2025

Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email, phone number, address).
  • Business information for Producers, Wholesale Shoppers, and Advertising Partners (e.g., business name, tax ID).
  • Delivery information for Delivery Agents (e.g., vehicle type).
  • Order history, transaction details, and user-generated content like reviews.

How We Use Your Information

  • To facilitate transactions, payments, and deliveries within the marketplace.
  • To verify user identities and prevent fraud.
  • To provide customer support and improve our services.
  • To enable features specific to your account type (e.g., wholesale pricing, delivery job matching).
  • To comply with legal and regulatory obligations.

Information Sharing

We share your information only as necessary to operate our marketplace:

  • With other users as required for transactions (e.g., delivery addresses for agents, order details for producers).
  • With payment processors for transaction processing.
  • With service providers who assist in platform operations under strict confidentiality agreements.
  • With law enforcement when required by law.

Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to access, update, or request deletion of your personal information through your account settings or by contacting support, subject to legal and operational requirements.

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